**Please note our returns policy differs for online & instore purchases**

Returns Online

If you are not 100% satisfied with the item(s) you have ordered then we will be more than happy to give you a full refund or exchange, provided that you return them to us within 14 days of receipt and in a re-saleable condition, i.e. in their original packaging, unworn, unwashed and complete with their original labels.

There is no return on items on sale.

Please use the return slip located in your package to return your order. We aim to process returns within 1-2 business days upon receiving. 

Our Return Address is:

Bow And Pearl

Unit 33, The Swan Centre
Rathmines, Dublin 6
D06AY28

 Returns In-Store

Our in-store returns policy is different to our online store. If you purchase items in our store locations, you can exchange or receive a credit note of value of the goods purchased within 14 days from the date purchased. We do not offer refunds for in-store purchases- (if you cannot try on your purchase in the store please let our associates know, we will ensure you can return your items).

There is no return on items on sale.

If you have any queries about returning items please us on +353 (0)1 4967408 get in touch via email: customerservice@bowandpearl.com.

To find out more please see out terms & conditions.